Privacy Policy
1. Introduction
Welcome to Pompano Family Smiles. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, pompanofamilysmiles.com, or otherwise interact with our practice.
2. Information We Collect
• Personal Information: Name, email address, phone number (including mobile number), and postal address — typically collected when you book appointments, submit our contact form, or send inquiries.
• Usage Data: Data collected automatically via cookies and analytics tools, including IP address, browser type, pages visited, and duration of visits.
• Health Information: We do not collect sensitive health data through the website. If you share personal health details online (for example, in a contact form message), this is done at your discretion and may affect the privacy protections that apply to that information.
3. How We Use Your Information
• To communicate with you, confirm appointments, and respond to your inquiries.
• To send you text messages (SMS) related to your care, such as appointment reminders and confirmations, and, if you separately opt in, occasional practice updates — see Section 4 below.
• To analyze website traffic, improve our services, and enhance your user experience.
• To comply with legal obligations, such as recordkeeping and regulatory requirements.
4. Text Messaging (SMS)
When you provide your mobile phone number to Pompano Family Smiles — whether through our website contact form, over the phone, or in person — and opt in to receive text messages, we may use it to send you messages related to your care, such as appointment reminders and confirmations, and, if you separately opt in, promotional offers. Message frequency varies. Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This does not include our service providers who assist us in delivering these messages (such as our SMS platform provider) under confidentiality agreements.
You can opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us at (954) 933-1813 or pompanofamilysmiles@gmail.com. For help, reply HELP to any message.
We retain your mobile number only for as long as needed to provide these communications or as required by law. Consent to receive text messages is never a condition of receiving treatment at our practice.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enable essential site functionality, analyze usage patterns, and tailor marketing efforts. Cookies on our site are grouped into Functional, Preferences, Statistics, and Marketing categories, and may include tools such as Google Analytics, reCAPTCHA, and Google Maps. You can manage your cookie preferences at any time through our cookie consent tool or your browser settings.
6. Third-Party Services
We may use third-party providers (for example, hosting, analytics, marketing platforms, and our SMS/text messaging platform) to support our website and communications. These providers have access only to the data necessary for their functions and are required to maintain confidentiality.
7. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share data with service providers under confidentiality agreements, when required by law or in response to legal requests, and to protect our rights, property, or safety. Mobile phone numbers collected for SMS are subject to the additional protection described in Section 4.
8. Data Security
We implement industry-standard security measures to protect your information. While no system is completely secure, we strive to use current protocols to safeguard your data.
9. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information; withdraw consent to processing (including SMS consent, per Section 4); and request restricted processing or data portability. Contact pompanofamilysmiles@gmail.com to exercise these rights.
10. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors online. If you believe we have inadvertently collected such information, please contact us for removal.
11. Changes to This Policy
We may update this policy periodically. The Effective Date at the top indicates the last revision. Continued use of the site constitutes acceptance of the revised policy.
12. Contact us
For questions about this policy, reach out to us:
• Phone: (954) 933-1813
• Email: pompanofamilysmiles@gmail.com
• Address: 1531 S Cypress Rd Unit-B, Pompano Beach, FL 33060